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EllTek HMS Luxury Resort & Spa
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Super Admin System Settings & Customizer

Configure hotel departments, sub-portal branches, floor layouts & tables, loyalty tuning, yield pricing & glass theme wallpapers.

Hotel Departments Customizer

Manage core hotel operational departments (*Gourmet Restaurant*, *Horizon Bar*, *Serenity Spa*, *Valet Laundry*).

Gourmet Restaurant

restaurant
Active

Departmental service unit

Horizon Cocktail Lounge

bar
Active

Departmental service unit

Serenity Glass Spa

spa
Active

Departmental service unit

Laundry Services

laundry
Active

Departmental service unit

Sub-Portal Branches & Feature Flags

Configure sub-portal branches, manager assignments, tax rates & granular feature switches.

BR-REST-01

Gourmet Main Ocean Dining

Gourmet Restaurant • Ground Floor Terrace
Active
Manager Alexander EllTek
Hours & Tax 07:00 - 23:00 (8.00%)
Granular Feature Flags
BR-BAR-02

Horizon Sunset Cocktail Lounge

Horizon Cocktail Lounge • Rooftop Floor 12
Active
Manager Bar Manager Marco
Hours & Tax 16:00 - 02:00 (10.00%)
Granular Feature Flags
BR-SPA-01

Serenity Glass Spa & Wellness

Serenity Glass Spa • East Wing Floor 2
Active
Manager Dr. Elena Rostova
Hours & Tax 08:00 - 20:00 (5.00%)
Granular Feature Flags
BR-LAUN-01

Valet Express Laundry Hub

Laundry Services • Basement Level B1
Active
Manager Chief Laundry Officer
Hours & Tax 06:00 - 22:00 (0.00%)
Granular Feature Flags

Hotel Building Floors & Wings Customizer

Manage hotel levels, building wings (*Main Tower*, *East Wing*, *Sky Deck*, *Basement*).

FL-01 Active Level

Ground Level - Main Ocean Dining

Main Tower

Main indoor dining hall, oceanfront patio & pool access

FL-02 Active Level

Floor 2 - Serenity Spa & Executive Lounges

East Wing

Wellness spa treatment suites & executive VIP lounge

ROOF-12 Active Level

Floor 12 - Horizon Rooftop Sunset Bar

Main Tower Sky Level

Rooftop cocktail lounge, high-top bar & infinity deck

BSMT-B1 Active Level

Basement Level B1 - BOH & Laundry Hub

Service Wing

Valet garment processing & central inventory warehouse

Dining Tables & Seating Layouts Customizer

Manage seating tables across dining floors, terraces, bar lounges, VIP suites & poolside cabanas.

Table 1

Indoor Dining 4 Seats
Occupied

Table 2

Indoor Dining 2 Seats
Available

Table 3

Indoor Dining 6 Seats
Reserved

Table 4

Indoor Dining 4 Seats
Available

Table T-1

Ocean Terrace 4 Seats
Available

Table T-2

Ocean Terrace 2 Seats
Bill Printed

Bar High-Top 1

Bar Lounge 2 Seats
Occupied

VIP Glass Suite

Private VIP Room 10 Seats
Reserved

Guest Loyalty Program & Tier Tuning

Configure points accrual rates, VIP spend qualification thresholds, tier multipliers & redemption rules. No hardcoded logic.

Program Status

When disabled, points accrual and reward redemptions are globally paused across Front Desk, POS & CRM Hub.

Points Accrual & Earning Rates

Example: 0.10 = 1 point per $10 spent. 1.00 = 1 point per $1 spent.

Instant bonus points awarded when registering a new CRM profile.

Minimum balance before guest can apply points at cashier checkout.

Redemption & Bill Discount Rules

Example: 0.01 means 100 points = $1.00 discount off folio bill.

Prevents 100% free bills if desired (e.g. max 50% discount cap).

VIP Status Spend Qualification Thresholds ($ USD)

VIP Tier Points Earning Multipliers

1.25x points bonus

1.50x points bonus

2.00x double points

2.50x points bonus

Dynamic Yield Pricing Engine & Rate Rules

Automated rate optimization based on occupancy surge, weekend multiplier, and seasonal rules.

Presidential Glass Suite

Base Rate: $450.00

Live Dynamic Rate $450.00

Executive Ocean View Deluxe

Base Rate: $280.00

Live Dynamic Rate $280.00

Penthouse Glass Villa

Base Rate: $650.00

Live Dynamic Rate $650.00

Royal Sunset Suite

Base Rate: $380.00

Live Dynamic Rate $380.00

Garden Pool Suite

Base Rate: $340.00

Live Dynamic Rate $340.00

Honeymoon Horizon Suite

Base Rate: $520.00

Live Dynamic Rate $520.00
Rule Name Trigger Multiplier Active Switch

Add Yield Pricing Rule

Front Desk Turnover & Hotel Property Settings

Configure property metadata, night audit schedule, and checkout turnover auto-flagging.

When enabled, completing checkout automatically marks room state as DIRTY and dispatches a high-priority Housekeeping Turnover Task.

Current Logo

Upload brand logo file (.png, .jpg, .svg, .webp - Max: 5MB)

Reports, Financial & Tax Tuning Customizer

Tune government tax rates, COGS estimation percentages, default reporting date ranges, and financial parameters across all 17 report modules.

Government Tax Rates & Regulations

Applied to room stay charges on guest folios.

Applied to gross room folio billing.

Applied to dining, bar, spa & laundry orders.

Cost of Goods Sold (COGS) Estimation Ratios

Report Engine Defaults & Currency

Glass UI Background Wallpaper Theme

Select or upload a backdrop image file to transform system atmosphere in real time.

Upload Custom Background Wallpaper File:

Upload backdrop image file (.png, .jpg, .webp - Max: 10MB)

Luxury Glass Living Room (Default)
Luxury Glass Living Room (Default)
Preset Theme Active
Grand Hotel Lobby Lounge
Grand Hotel Lobby Lounge
Preset Theme Active
Dark Ambient Glass Glow
Dark Ambient Glass Glow
Preset Theme Active
Spatial Neon Atmosphere
Spatial Neon Atmosphere
Preset Theme Active
Presidential Mountain Villa
Presidential Mountain Villa
Preset Theme Active

Add Hotel Department

Edit Department

Add Sub-Portal Branch

Initial Feature Flags

Configure Branch Settings

Add Dining Table Layout

Configure Table Layout

Add Hotel Floor Level

Configure Hotel Floor